Tips about Resorts and Special Needs

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

During our recent family vacation to Walt Disney World, an inexpensive, blow-up travel pillow proved to be a "best buy". We used it as a moisture barrier when sitting on a damp park bench and lawn. My mother-in-law is 5' 2". She rented a scooter, but had to sit forward in order to reach the controls. The travel pillow took up the space between her back and the seat back. It became a seat cushion while sitting on cold, hard cement to watch a parade and the fireworks. It finally cushioned a sleepy head at the end of the day. - Michaela Crandley

For anyone who has celiac disease or wheat allergies in general, Tony's Town Square was a treat. Two of my traveling party have celiac disease and the chefs were amazing. So many options for gluten-free, including pasta and special gluten-free, dairy-free meatballs. We all ate like royalty the entire trip and can't wait to go back. - Richelle H.

EDITOR'S NOTE: Just about every table service restaurant at Walt Disney World will try to accommodate guests with special dietary needs.

If you have a personal walker, wheelchair or crutches you are currently using, and you want to rent an electric wheelchair at the theme parks, they will hold your personal devices in the rental area with your name on them, until you return and check your vehicle back in. They also have "courtesy wheelchairs" that you then can use to get to the buses or parking lots. This was good to know, as I was wondering what to do with my mom's walker once we rented an electric scooter. - Amy

If you are planning to rent an ECV and have the use of only one hand, make sure you have a conversation about that when making the reservation. My family rented an ECV for my sister, whose right hand is paralyzed, and it never occurred to me to ask for an ambidextrous ECV. The "forward" mechanism was controlled with the right thumb, requiring her to use a digit on the left to PULL the mechanism toward her while steering. By the end of the trip, her left hand was really ragged! The fellow from the rental company suggested renting a motorized wheelchair powered by a joystick next time, but warned that the company doesn't like to rent them to people who don't already know how to maneuver them, as they are difficult to handle. I'll remember that next time. Nonetheless, the ECV made SO much possible for all of us on this trip. It was well worth the investment, operational difficulties notwithstanding. - Susan Barnaby

Polynesian - We recently returned from a six-night stay at the Polynesian. We stayed in the Tokelau House and found that walking to the Transportation and Ticket Center when going to Epcot was a timesaver versus taking the Resort Monorail through the Grand Floridian, Magic Kingdom then to the Transportation and Ticket Center. - Lori C.

All Resorts - Disney resorts themselves have a limited number of wheelchairs, which they will allow you to use for free for the length of your stay. I found this out when a member of my party fell and broke her ankle on property. If you go to the main desk, they'll ask you to "sign out" the wheelchair like a library book. It can be taken anywhere: your room, the parks, Disney Springs, off property. Best of all, unlike rented chairs, it doesn't need to be returned and picked up again daily. You just need to make sure it is returned before you leave. - Melody Townley

EDITOR'S NOTE: Please note, you can not check into the resort and expect a free wheelchair for your stay. The loaner chairs are for unexpected accidents as described above. If you need a wheelchair, push or electric, during your stay, AllEars recommends

http://www.buenavistascooters.com/

YACHT CLUB - Just returned from a stay at the Yacht Club resort and found that the Ale and Compass Lounge serves a continental breakfast each morning. Muffins, croissants, fruit, cereal & milk, juices, coffee and more. I stumbled upon this on my first morning and was pleased to see that I didn't have to go to the Beach Club or Boardwalk to get a quick breakfast. - Ruthie White

Animal Kingdom Lodge - We recently stayed at Jambo House in the Animal Kingdom Lodge. While there, we noticed a sign stating that all balloons had to be kept in the luggage holding room for the duration of the guest's stay. Apparently, they are concerned that balloons will find their way onto the savanna, and cause problems for the animals. You may want to reconsider purchasing a balloon, if staying at the Animal Kingdom Lodge! - Paul and Kris Munson

While Disney resorts don't have microwaves in the room, they do have at least one microwave for common use that is usually situated close to the food court. They are available 24 hours a day and can be a great money-saver. From a snack such as popcorn to soup or noodles, using the microwave to replace or supplement bought food can be a big money-saver. - Connie McGouldrick

Animal Kingdom Lodge - If you are staying at Animal Kingdom Lodge, Jambo House, I would strongly suggest considering renting a car. My husband, 4-year-old and I have just returned from a 14-night trip and found that with the completion of Kidani Village, the bus transportation picks up and drops off at Kidani FIRST. This meant that when the bus transportation arrived at Jambo House to go to the parks, it was sometimes already full (standing room only) and on the return journey from the parks we had to drive past Jambo House to drop off and collect new people at Kidani before going to Jambo House.

All Resorts - Remember that Disney Gift Cards are not honored to cover valet parking. - Nalyn Marcus

Port Orleans Riverside - I go to the gym daily, it's part of my lifestyle. As you know, gyms are only located in the deluxe resorts in Disney. Last trip we stayed at Animal Kingdom Lodge, and I advised the concierge there that I would be staying at Port Orleans Riverside next trip and asked about gym accommodations. I was told that I could attend any gym for a $35 fee that would cover my entire length of stay. When we checked into Port Orleans Riverside recently, I inquired about the gym fee, and was told that guests staying at Port Orleans can use the gym at Saratoga Springs at no charge! This was an extra savings that was unexpected! - Linda A. Graffagnini

Wilderness Lodge - Select resorts now have a Resort Photo Session that can be booked up to 30 days in advance of your stay. I just called and spoke to Sheri at the Wilderness Lodge Photo Pass Desk (it's in the lobby by the Mercantile) and was quoted the following: 20 minute private photo session at your resort. 2 Packages available: $49.95 includes sitting fee and 7 - 5x7's $99.95 includes above PLUS all the photos they took on a CD/ROM and the rights to the photo's so you can print them up later. I was told that they take no less than 50 pictures, so if this is a special occassion it might just be worth it to get the $99.95 package! - Elizabeth Kozdron