Tips about Mousecellaneous, My Disney Experience and Resorts

When I called to book Lilo's Playhouse (the children's activity center at the Polynesian Village Resort), I was originally told that it was completely sold out already for the period of July 14-18. However, I tried calling Lilo's myself directly. I was told that since they changed their system some cast members do not yet know that they must select a reservation time of 4:30 p.m. to midnight for the system to show availability for the date, otherwise it will show as fully booked. I thought this would be helpful for people looking to use this service when they stay at the Polynesian. We are now booked after calling back a second time. - Mark
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So I get home and save the MagicBand we got in March, but I'm not really sure what to do with it. Then my brilliant boyfriend came up with a great use. Since it snaps into various sizes he suggested using it to hold extension cords or electrical cords. Great way to recycle! - Grandeb from NJ EDITOR'S NOTE: You can bring your Magic Band back for your next visit. They last approximately two years.
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I know a lot of people get caught up in the Fastpasses and waiting in line is horrible, but some of my fondest memories were waiting in line at Disney. I think sometimes you need to just take a moment and chill. Enjoy yourself and not worry about long lines. Often those can be goofy/funny moments with your family -- whether it be a time where you play a silly game or talk about how much fun you're having. - Cristen P
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When we stayed at the French Quarter in December, we were delighted to find a refrigerator and put in some fresh fruit we purchased at the on-site store, as well as some water bottles. Unfortunately the guests who were there before us turned the temperature knob so cold that everything froze solid and was wasted. This is a reminder to check the temp setting before putting anything in the refrigerator. - Carol Berube
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Recently stayed at Old Key West for Marathon Weekend. Upon check-in, my room was not ready. I do not have text messaging on my phone so was given a phone number to call later in the day. I found out at Bay Lake Tower that I could receive an email instead of a text. I called Old Key West and requested this. Since Walt Disney World now has wireless internet throughout, I enjoyed my day and received my room number via email through my Kindle. - M. Hoyt
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Animal Kingdom Lodge - On a recent trip to Walt Disney World we had dinner at Boma. After dinner we walked around the grounds out back (as we had first-timers with us) and were surprised to find that night-vision binoculars were available to view the animals in the dark. We all enjoyed this very much and saw many animals. Also the cast members who supervised this activity were very helpful and informative about the animals and the country where they were from. We really learned a lot! - Jane Carvalho
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I am writing to post a comment about the Disney website. It seems that ever since the My Disney Experience portion was launched, the website has become very slow and unresponsive. I have ended up calling to make my dining reservations since the system keeps timing out and Donald Duck appears to tell me the server has become too busy. The cast member told me to try using Google Chrome as my browser. While I have still not been able to make any dining reservations through a computer (neither a home or office one), Google Chrome definitely is faster than Internet Explorer. The cast member told me that many people are complaining about the same issues and that hopefully Disney is listening, as all the calls are recorded. - Tracey Etchberger
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Boardwalk - When I was at Seashore Sweets at the BoardWalk in December, there was a jar of jellybeans on the counter near the registers. If you correctly guess the number of jellybeans in the jar, you get free ice cream. I correctly guessed and got a single scoop in a cup. There were many people who never noticed the jar, so be sure to ask about it. - Joel
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Animal Kingdom Lodge - Be sure to check out what is happening at your resort. We recently returned from a stay at Animal Kingdom Lodge. They had many activities for kids, and most were free. Not only did they have crafts in the lobby, games at the pool, but they also had a sunset campfire with free marshmallows to roast. Also, be sure to walk around the grounds of the resort. At AKL we found savanna overlooks in many areas, and they often have someone who will answer questions about the animals. This is what makes Disney resorts so unique! - E. Horton
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I just noticed that there is a way to find out about refurbishments specifically for when I am visiting through My Disney Experience. Once I have set up my itinerary, I go to that day and under Plan and Manage I choose My Itinerary. Change the date to the day I am visiting a specific park, and under the Parks hours, click on the link "learn what you can do at... (Hollywood Studios, etc.)." When that opens, choose Attractions and a list of all the attractions opens. If you click on an attraction and there are no times available, it's not open on that day. - Cathy
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When using My Disney Experience and FastPass+ it's important to note that Epcot and Disney's Hollywood Studios both have Tiered Attractions for FastPass+ You can now only select one premiere attraction out of your three FastPass+ choices. Once you finalize, you can go back in and change an attraction or a time (pending availability).
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At my local Disney Store this morning, so excited to see a new line of "it's a small world" merchandise! Beautiful dolls that sing in both English and their native tongues, cute plush animals, all from the attraction! ADORABLE! - Denise EDITOR'S NOTE: If you no longer have a Disney store in your area, you can always shop at the Disney Store online
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The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.
On a recent trip I discovered that the new "Touch and Go" Key to the World cards (RFID) will work while in a lanyard pouch. However, if you have more than one of the new types of cards together in a pouch or hold them together, the sensors pick up both chips and cannot tell which is which. The cards work if you hold them up to the sensors one at a time, they just cannot be stacked together. - Mark
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My new husband and I debated wearing Wedding Ears at Disney. We finally decided against them because of costs, weather, rides, etc., but we wanted people to know were on our honeymoon. No worries. The buttons we received at check-in were enough! Seriously, when going to Disney wear a button! And wear them with pride! Be honest, of course, but the mere symbol that we were celebrating our wedding was enough to have Disney making us feel even more special than we already did! The minute we put on the button, while leaving the Polynesian's Great Ceremonial House, we immediately had well-wishers congratulating us! - Emily Ebersole
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