Tips about FastPass+ and Resorts

My wife and I had FastPass+ for Frozen at Epcot recently. Unfortunately, Elsa was acting up and froze the ride and kept it from running most of the day. Fortunately, I checked my email on my phone in the middle of the afternoon and saw an email from Walt Disney World informing me that I could use the Fastpass+ at either Frozen, if it was working at some point the rest of the day, or I could use it on any other FastPass+ ride in the park. No changes to the Fastpass was required. Just show up at a ride sometime and use it. Almost seemed too easy to be true, but we went over to Soarin' and sure enough it worked when we matched our Mickey on the bands to the Mickey at the Fastpass+ entrance! Definitely pays to check your emails during the day if your Fastpass+ attraction is down. - Mark Harder

EDITOR'S NOTE: This is actually normal procedure -- if an attraction that you have a FastPass+ for is down during your assigned time, you will be notified by email as to what your alternatives are. As Mark notes, it pays to check your email and/or your My Disney Experience account if you're carrying a smart phone with you!

Remember to ask for fragrance-free products in your hotel room if you are sensitive or have allergies. I don't know whether it was because I specified no fragranced cleaning products in our DVC villa or if Disney has switched across the board, but we had two boxes of "free and clear" laundry detergent available for our washer at Saratoga Springs during our New Year's trip. It was a very welcome touch. - Cheryl Howe

My family and I just returned from a fantastic trip, staying at Beach Club for the first time and loved it! Wanted to share this tip: If you want a patio or full balcony, be sure request it when booking and through the online check-in system. Many second-floor balconies are standing room only. We were fortunate enough to have a full balcony and Epcot right outside our door. - Colleen Ziemkiewicz

Most TVs in the hotels have an HDMI port. This means you can connect your HDMI-ready laptop to them if you have the proper cable. This is nice for end of the day unwinding if your little one needs a favorite movie or some such to go to sleep. - Mike Layman

I found out last week that distilled water is available to purchase upon request at the Everything Pop food court (at Pop Century Resort). Distilled water is important to the many guests who use CPAP machines. It was as easy as going to one of the cashiers at the Everything Pop food court and requesting it. They keep it stocked in the back. I'm guessing many/all of the Disney Resorts carry it, too. Next visit I won't have to pack small bottles of distilled water in my luggage! Thanks, Disney! - Catherine Ryan

Make sure your kids are tall enough to ride the rides you're getting FastPasses for. I've seen a lot of people get really upset about this. They'll have FastPasses to Big Thunder Mountain Railroad, only to get to the FastPass gate and be told their kids are too short to ride. FastPasses make wait times shorter, they do not make kids taller! And remember, close enough is NOT good enough when it comes to height restrictions at Disney. - Cast Member Jane

We recently visited Fort Wilderness for the Campfire Sing-a-long. We headed over early, and were surprised to find that they were playing games and Chip and Dale were there. My daughter was able to play with Chip for more than five minutes all by herself. She was in love! - Robin Tater

At many of the Disney Resort rooms the drapes don't always come together enough to ensure privacy, especially the ones that are right next to the entrance door or the ones on corner rooms. I always bring along a couple of clothespins to clip them together at night. Then I can use them to hang up wet bathing suits on the line over the tub, too. - Marlene Culver

When you are in the parks waiting on FastPass+, keep an eye on your smart/cell phone email. During the Memorial Day weekend at Animal Kingdom, I got an email on my iPhone informing me of a "Change to my upcoming Disney Fastpass+ experience". It told me my scheduled Dinosaur Fastpass+ wasn't available because the ride was "temporarily unavailable". But I was informed a new FastPass+, good anytime during normal theme park hours, had been added to my wristband and could be used at any of the premium experiences at Animal Kingdom. This let me chose any time and any ride from the following: Primeval Whirl, Dinosaur, It's Tough to be a Bug!, Expedition Everest, Kilimanjaro Safaris, Finding Nemo, or Kali River Rapids. It worked. I was able to walk right into the FastPass+ line at Kilimanjaro Safaris, even though I had already ridden Safari two hours earlier. Two Safaris before lunch is quite the treat! Bob Jackson

EDITOR'S NOTE: If a ride goes down and you are given the opportunity to use a FP+ for another attraction you cannot go back later in the day to the original ride if it comes back up and use a FP. Once you accept the new one and use it you are out of luck with the original. Be sure you aren't too quick to do something else if the down attractions is something you really want to do. Most attractions are not down the entire day, but it is a wait and see "game".

Here is a tip I discovered for remembering your time for FastPass+. My family and I have annual passes with MagicBands and go about every two weeks. (How lucky are we?!) Before we get to the parks I go to the MDE app under my plans and screen shot all the times on my iPhone (other smart devices do this, too), then save it as my lock-screen wallpaper. This way I only have to make the backlight turn on, like checking the time, and there are all our plans/times. Saves a lot of time rather than opening the app. Hope this helps someone! - Krystal Lane

When I called to book Lilo's Playhouse (the children's activity center at the Polynesian Village Resort), I was originally told that it was completely sold out already for the period of July 14-18. However, I tried calling Lilo's myself directly. I was told that since they changed their system some cast members do not yet know that they must select a reservation time of 4:30 p.m. to midnight for the system to show availability for the date, otherwise it will show as fully booked. I thought this would be helpful for people looking to use this service when they stay at the Polynesian. We are now booked after calling back a second time. - Mark

When we stayed at the French Quarter in December, we were delighted to find a refrigerator and put in some fresh fruit we purchased at the on-site store, as well as some water bottles. Unfortunately the guests who were there before us turned the temperature knob so cold that everything froze solid and was wasted. This is a reminder to check the temp setting before putting anything in the refrigerator. - Carol Berube

Recently stayed at Old Key West for Marathon Weekend. Upon check-in, my room was not ready. I do not have text messaging on my phone so was given a phone number to call later in the day. I found out at Bay Lake Tower that I could receive an email instead of a text. I called Old Key West and requested this. Since Walt Disney World now has wireless internet throughout, I enjoyed my day and received my room number via email through my Kindle. - M. Hoyt

Animal Kingdom Lodge - On a recent trip to Walt Disney World we had dinner at Boma. After dinner we walked around the grounds out back (as we had first-timers with us) and were surprised to find that night-vision binoculars were available to view the animals in the dark. We all enjoyed this very much and saw many animals. Also the cast members who supervised this activity were very helpful and informative about the animals and the country where they were from. We really learned a lot! - Jane Carvalho

Boardwalk - When I was at Seashore Sweets at the BoardWalk in December, there was a jar of jellybeans on the counter near the registers. If you correctly guess the number of jellybeans in the jar, you get free ice cream. I correctly guessed and got a single scoop in a cup. There were many people who never noticed the jar, so be sure to ask about it. - Joel