Tips about Disney Cruise Line, Epcot and Mousecellaneous

Epcot - If going to Epcot with elementary school-aged kids, play Agent P! Even if you have never watched Phineas and Ferb, you should play the game. It made the World Showcase so much more interesting for my 8- and 10-year-olds. I enjoyed it also and my husband liked the fact that he could sit and have a beer at the Rose and Crown while we did our secret agent thing in the United Kingdom. - Margaret
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I am writing to post a comment about the Disney website. It seems that ever since the My Disney Experience portion was launched, the website has become very slow and unresponsive. I have ended up calling to make my dining reservations since the system keeps timing out and Donald Duck appears to tell me the server has become too busy. The cast member told me to try using Google Chrome as my browser. While I have still not been able to make any dining reservations through a computer (neither a home or office one), Google Chrome definitely is faster than Internet Explorer. The cast member told me that many people are complaining about the same issues and that hopefully Disney is listening, as all the calls are recorded. - Tracey Etchberger
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Epcot - Thank you for your site. It's awesome! I wanted to submit a tip for viewing IllumiNations that I haven't seen yet. I worked at Walt Disney World for four months and saw the fireworks shows almost nightly. The most important thing I learned was to pick my viewing spot based on the direction the wind was blowing. Each night, when the torches were lit, I would look at the way the flames were blowing and I would choose a location in the opposite direction (so the smoke would blow away from me). This always ensured a clear view of the fireworks each night. Luckily there are a few prime viewing spots in every direction so if the wind direction is different on a different day, you can still pick a great spot. It doesn't matter if you choose a "prime" viewing location -- if the wind is blowing toward you, you end up getting engulfed in a thick cloud of smoke and can only see the glow of the fireworks behind it. - Garrett
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Epcot - Thank you for your site. It's awesome! I wanted to submit a tip for viewing IllumiNations that I haven't seen yet. I worked at Walt Disney World for four months and saw the fireworks shows almost nightly. The most important thing I learned was to pick my viewing spot based on the direction the wind was blowing. Each night, when the torches were lit, I would look at the way the flames were blowing and I would choose a location in the opposite direction (so the smoke would blow away from me). This always ensured a clear view of the fireworks each night. Luckily there are a few prime viewing spots in every direction so if the wind direction is different on a different day, you can still pick a great spot. It doesn't matter if you choose a "prime" viewing location -- if the wind is blowing toward you, you end up getting engulfed in a thick cloud of smoke and can only see the glow of the fireworks behind it. - Garrett
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Epcot - I'm not sure if they've already been mentioned because I'm not sure when they appeared, but for those attending anything at the America Gardens Theater, there are brand new restrooms to the RIGHT side of the American Adventure, at the back of the garden area. No more wandering down that kind of creepy "where-am-I-going?" walkway just to wait in that dreadful line and deal with the logjam through the too-small doorway to get into those too-small restrooms around the left side of the restaurant. The new ones are AWESOME! At quick count there are about 25 regular and two handicapped stalls on each of two "aisles", big entrance, they're large, immaculate, auto-everything including Dyson Blade hand dryers (but still has paper towels, too.) The cast members at the Chase Lounge said they've been asking for expanded restrooms for years and are so excited they're finally here, especially before this year's Candlelight Processional crowds, and they've already been a hit with the Eat to the Beat crowds. - Linda Masi
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Epcot - I'm not sure if they've already been mentioned because I'm not sure when they appeared, but for those attending anything at the America Gardens Theater, there are brand new restrooms to the RIGHT side of the American Adventure, at the back of the garden area. No more wandering down that kind of creepy "where-am-I-going?" walkway just to wait in that dreadful line and deal with the logjam through the too-small doorway to get into those too-small restrooms around the left side of the restaurant. The new ones are AWESOME! At quick count there are about 25 regular and two handicapped stalls on each of two "aisles", big entrance, they're large, immaculate, auto-everything including Dyson Blade hand dryers (but still has paper towels, too.) The cast members at the Chase Lounge said they've been asking for expanded restrooms for years and are so excited they're finally here, especially before this year's Candlelight Processional crowds, and they've already been a hit with the Eat to the Beat crowds. - Linda Masi
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At my local Disney Store this morning, so excited to see a new line of "it's a small world" merchandise! Beautiful dolls that sing in both English and their native tongues, cute plush animals, all from the attraction! ADORABLE! - Denise EDITOR'S NOTE: If you no longer have a Disney store in your area, you can always shop at the Disney Store online
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The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.
The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.
Epcot - Just got back from Walt Disney World and wanted to share that the exclusive photo session for Disney Visa cardholders (in Epcot's Innoventions) has extended its hours. It is now available daily from 1 to 7 p.m. Thanks to the extended activity time, there wasn't an overly long wait during either of our two visits there. - Randy
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Epcot - Just got back from Walt Disney World and wanted to share that the exclusive photo session for Disney Visa cardholders (in Epcot's Innoventions) has extended its hours. It is now available daily from 1 to 7 p.m. Thanks to the extended activity time, there wasn't an overly long wait during either of our two visits there. - Randy
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On a recent trip I discovered that the new "Touch and Go" Key to the World cards (RFID) will work while in a lanyard pouch. However, if you have more than one of the new types of cards together in a pouch or hold them together, the sensors pick up both chips and cannot tell which is which. The cards work if you hold them up to the sensors one at a time, they just cannot be stacked together. - Mark
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We will be going to WDW for our 19th trip in two weeks -- can't wait! One of the best tips we can offer is to definitely go to the parks at night -- they all look so different as the sun goes down. The sun setting and the darkness coming -- it really brings out the beautiful lighting and colors of the parks. Animal Kingdom will be open in the evenings when the Rivers of Light show debuts in 2016. I just wish Walt Disney could come back for one day and see the beauty and magic that he created! - Trudy
My new husband and I debated wearing Wedding Ears at Disney. We finally decided against them because of costs, weather, rides, etc., but we wanted people to know were on our honeymoon. No worries. The buttons we received at check-in were enough! Seriously, when going to Disney wear a button! And wear them with pride! Be honest, of course, but the mere symbol that we were celebrating our wedding was enough to have Disney making us feel even more special than we already did! The minute we put on the button, while leaving the Polynesian's Great Ceremonial House, we immediately had well-wishers congratulating us! - Emily Ebersole
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Epcot - When your group is tired and thirsty, head to Club Cool in Epcot. You can sample Coco-Cola flavors from all over the world -- for free! - Natalie
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