Reviews of Walt Disney World’s Magical Express
Reviewed by nikalseyn Review Date: 01/02/2013
Rating: (9) Recommended
This is a wonderful service and we recommend it highly. We checked our bags at our home airport and never saw them again until we got back from the part that night. They had been delivered to our room at our Disney hotel. When we left for home, we checked in for our flight at our hotel, checked the bags, and bypassed check in at the airport. We did not see our bags until we arrived at our home airport.
The only problem we had was in actually finding where this service is at the Orlando airport. There are few, if any signs on the main level after arrival. Apparently, this is due to the airport's strange insistence about not having the Disney magical express signs where they would be helpful. After asking around, we found out we had to go a couple of levels downstairs where the car rentals are, etc. All in all somewhat confusing for first time users of it. We have used the magical express four times now so we are well-aware of how to use it and where it is located. However, the airport could do a much better job of showing people where it is.
Pros:
very convenientCons:
somewhat hard to find at airportReviewed by ksingle Review Date: 01/02/2013
Rating: (9) Recommended
Although the Magical Express documentation states that luggage delivery service is available for all flights that arrive before 10:00 pm, I would not recommend it if you are arriving anytime after 6:00 pm if you want your luggage the same day you arrive. It is quite possible that you will not get your luggage until the next day. Our flight arrived around 9:00 pm and were not able to get our luggage until the next morning. Lucky for us, most of the things we needed were in our carry on bags, but not all. Had I realized we would not be able to get our luggage within 2-3 hours of landing I would not have used the luggage delivery service and gone to baggage claim. I even called baggage service at the resort and requested that they deliver the luggage as soon as it arrived and stayed up to wait for it, it never came. I called in the morning and they had it delivered right away then.
